Privacy Policy for Opeepl Clients


This privacy policy describes how Opeepl processes Personal Data in relation to its website and its market research platform.

What information does the Application obtain and how is it used?

We collect both Personal Data provided by you and automatically collected Personal Data.

When you sign up

When creating an account, we need the following information:

This information is stored in our CRM system. We also use this information to contact you in different ways. See the section What we do with your data for more information.

Automatically Collected Information

When you use our platform we automatically gather usage information. We do this both to improve our clients’ experience on our platform and to detect fraud and security incidents.

The following will be collected automatically when you use our platform:

In case of errors

If an unexpected exception happens on our platform, we automatically log the exception including some additional debugging information. We need this information to be able to identify and resolve any issues.

We log the following:


Cookies and tracking

We may work with analytics companies to help us understand how our services are being used, such as the frequency and duration of usage.

Read our Cookie and Tracking policy.


What we do with your data

Intercom

We use intercom to communicate with our clients and keep an eye on who is active on our platform. Intercom only has access to your email address. You can opt out of receiving emails from Intercom. Read our opt-out policy further down.

CRM

We store your contact information in our CRM system. We use this to keep track of our communication with you and sales-related information.

Newsletter/Friday Fact

If you are signed up for our newsletter/Friday Fact, the information you provide will be processed by MailChimp in accordance with their Privacy Policy and Terms.


Do third parties access the information obtained by our services?

We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:


What are my opt-out rights?

You can stop all collection of information by our services by deleting or deactivating your account.
You can opt out of some of our features via the Cookies and Tracking feature found at the bottom of our pages.

You can contact us at contact@opeepl.com to update your information, or have your account deactivated or deleted.

Please note that you will lose access to all your data, including surveys, if you delete your account.


Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use our services or have a profile, and for a reasonable time thereafter. We will retain Automatically Collected information for up to 1 year.


Security and Privacy by Design

We concern ourselves with safeguarding the confidentiality of your information. We limit access to information to authorized employees and contractors on a strict need-to-know basis.
Please be aware that, although we endeavor to provide reasonable security for the information we process and maintain, no security system can prevent all potential security breaches.
In case of a security breach, we will notify the supervisory authority in Denmark, Datatilsynet, within 72 hours of detection.
If the breach is likely to result in a high risk of adversely affecting your rights and/or freedom, we will inform you without undue delay.


Changes

In the event that we change our Privacy Policy, you will be notified on the relevant pages. In some situations, we may require that you renew consent, in which case you will be contacted directly.


Data Transfers

Opeepl is based in Denmark inside the European Union. We will keep your data inside the European Union or if required to leave the European Union, we will ensure it is in compliance with the conditions for transfer set out in Chapter V of the GDPR.


Contact us

If you have any questions regarding privacy while using any of our services, or have questions about our practices, please contact us via email at contact@opeepl.com or find our updated contact information at opeepl.com.


Our office is located at:

Opeepl ApS
Njalsgade 21G 7th Floor
2300 Copenhagen